Cookies Policy

Cookies are tiny files a site drops on your device when you show up. Nothing scary, they just speed things up, hang on to your settings and stop you having to log in every five minutes. Below we walk through the ones we use, what they do and how to turn them off if you’d rather not bother.

Why we use cookies

Without cookies the site would still load, but most of the small touches that make it work smoothly would disappear. They keep you signed in as you move between pages, hold the items in your cashier while a payment is processed, and let us see which parts of the lobby are popular so we know where to put effort.

Types of cookies on this site

The cookies we set fall into four broad groups, each with a different job:

• Strictly necessary cookies. These keep the site running. They handle logins, secure connections and load balancing between servers. Turn them off and key features stop working, so you can’t switch these ones off in the consent banner.
• Performance cookies. These collect anonymous stats on how the site is used, like which pages get the most visits and where errors pop up. The data feeds into general improvements, not targeting individual users.
• Functional cookies. These hold on to small choices like language, currency or sound settings, so you don’t have to set them again every time you come back.
• Targeting cookies. These track browsing across sessions and may be used by ad partners to show you relevant promotions on other sites. We only set these if you tick the box in the banner.

First-party and third-party cookies

First-party cookies come from us, and only our systems read them. Third-party cookies come from outside services we work with, things like analytics, payment providers and game studios that pull content into the lobby. Each one has its own cookie rules, and the banner lets you flip separate switches for each group.

How long cookies stay on your device

Some cookies are gone the moment you close the tab. Others stick around for weeks, sometimes months. The short ones do simple stuff, like keeping you logged in while you’re on the site. The longer ones can stay anywhere from a month to a couple of years, all depends on what they’re for. Want to know how long each one lasts? It’s all in the cookie settings panel.

Managing cookies through the consent banner

The first time you land on the site, a banner pops up at the bottom of the screen. You can accept everything, reject all but the strictly necessary ones, or open the settings panel to pick and choose. Want to change your mind later? Hit the cookie link in the footer. The new settings kick in on the next page load.

Managing cookies through your browser

Every modern browser lets you block or delete cookies directly. The setting usually sits inside the privacy or security menu, sometimes labelled site data. Clearing cookies will sign you out of the site and reset preferences, so the lobby will look like a fresh visit afterwards. Most browsers also allow rules per website rather than a blanket switch.

What happens if cookies are turned off

Blocking strictly necessary cookies is not possible without breaking essential parts of the site, including login, payments and game launches. Turning off performance or functional cookies still leaves the platform usable, but small comforts such as saved language or layout will not survive between visits. Targeting cookies can be switched off without losing any essential features.

Cookies and personal data

Most cookies hold short technical strings rather than personal details. When a cookie does store something that identifies a user, it is treated as personal data under UK GDPR and handled with the same care as the rest of the records on file. Our wider privacy policy covers how that information is processed and how long it is kept.

Updates to this policy

Cookie use shifts as new tools are added or older ones are dropped, so this page is reviewed regularly. The most recent version always sits here with the edit date at the top. Significant changes will be flagged inside the consent banner, giving you a fresh chance to review your choices before they take effect.